The International Telecommunication Union (“ITU”, “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website NCS.GUIDE / NCSGUIDE.ORG.

We collect information that you voluntarily provide to us when you interact with our site:

• Contact Information: When you use our contact form, we collect your [name, email address, and any message content].
• Suggestions: When you submit a suggestion via our suggestion button, we collect the content of your feedback and any associated contact details you provide.
• Usage Data: We automatically collect certain information through Google Analytics, such as your IP address, browser type, pages visited, and time spent on the site.

We use the information we collect to:

• Respond to your inquiries submitted via the contact form.
• Review and implement user suggestions to improve our services.
• Analyse website traffic and user behaviour to optimise our website experience (via Google Analytics).

As an international organisation based in Europe, we comply with the GDPR. If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place.

Under the GDPR, you have the right to:

• Access, update, or delete the personal information we hold about you.
• Object to the processing of your data.
• Withdraw consent at any time where we rely on consent to process your information.

To exercise these rights, please contact us at https://ncsguide.org/contact/.